Privacy Policy
Last updated: 2 October 2026
This Privacy Policy explains how ARSHED & SONS LTD. (Company No: NI619665), 58 Howard Street, Belfast, BT1 6PJ, United Kingdom ("we", "us", "our") collects, uses and protects personal information when you visit arshedandsons.agency (the "Website") or contact us. We are the data controller for the personal data described here and process it in accordance with the UK GDPR and the Data Protection Act 2018.
1. Information we collect
- Information you give us: your name, email address, phone number, the service you are interested in and the content of your message when you use our contact form or email us.
- Technical information: IP address, browser type, device information, pages viewed and time spent, collected through server logs and, where used, cookies or similar technologies.
- Business correspondence: details exchanged while we provide or discuss our services with you.
2. How we use your information
- to respond to your enquiries and provide requested services;
- to manage our contracts and client relationships;
- to operate, secure and improve the Website;
- to comply with legal and accounting obligations;
- to send you marketing communications, only where you have agreed or where permitted by law. You may opt out at any time.
3. Legal bases
We rely on: your consent; performance of a contract or steps taken before entering one; our legitimate interests in running and promoting our business; and compliance with legal obligations.
4. Contact form
When you submit the contact form, your message is prepared as an email to [email protected] through your own email application. We receive the information only once you send that email.
5. Cookies
The Website uses only the cookies and local storage strictly necessary for it to function, unless we state otherwise. If we add analytics or marketing cookies we will ask for your consent where required. You can control cookies through your browser settings.
6. Sharing your information
We do not sell your personal data. We may share it with trusted service providers who help us run our business (for example hosting, email and accounting providers), with professional advisers, and with authorities where required by law. These providers may only use your data on our instructions.
7. International transfers
If your data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.
8. Retention
We keep personal data only as long as necessary for the purposes above. Enquiries that do not lead to a contract are normally deleted within 24 months; contractual and financial records are kept as required by law (generally six years).
9. Your rights
You have the right to access, correct, erase or restrict the use of your personal data, to object to processing, to data portability, and to withdraw consent at any time. To exercise these rights, email [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
10. Security
We use reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure.
11. Children
The Website is not directed at children under 13 and we do not knowingly collect their personal data.
12. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with its update date.
13. Contact us
ARSHED & SONS LTD. (Company No: NI619665), 58 Howard Street, Belfast, BT1 6PJ, United Kingdom
Email: [email protected]